Refund policy

Return & Exchange Policy

🕒 Return Period

Customers may request a return or exchange within 7 days of receiving their order.

📦 Product Condition

* Items must be unused, unworn, in their original condition, and returned with all original packaging and accessories.
* Products that are defective, damaged, or incorrect may be returned even if the original packaging has been opened.

🧾 Proof of Purchase

A valid purchase receipt or order confirmation is required for all return or exchange requests.

🚫 Non-Returnable Items

Returns or exchanges will not be accepted for:

* Products that have been used, worn, washed, or altered by the customer.
* Products damaged due to misuse, improper care, or accidental damage.
* Items returned without proof of purchase.

💰 Return Shipping Fees

* If the return is due to our error (such as receiving the wrong item or a defective product), the return shipping cost will be covered by us.
* If the return is requested for personal reasons (such as changing your mind or ordering the wrong size), the customer may be responsible for the return shipping costs.

🔄 Refunds

Once the returned item has been received and inspected, approved refunds will be issued to the original payment method within 7–14 business days.

📩 Return & Exchange Process

1. Contact our customer support using one of the contact methods listed on our website.
2. Our team will review your request and provide you with the appropriate return instructions.
3. Once we receive and inspect the returned item, we will process your exchange or refund if it meets the requirements of this policy.

🤝 Customer Support

If you have any questions regarding returns or exchanges, our customer support team is always happy to assist you.