Shipping policy

Shipping Policy

At Roviska Store, we are committed to delivering your orders safely and efficiently through our trusted international shipping partners. Every order is carefully monitored to help ensure it reaches you in the best possible condition.

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⏳ Order Processing & Delivery Time

* Orders are processed within 1–3 business days after payment confirmation.
* Delivery typically takes 12–25 business days, depending on the destination, shipping carrier, and customs clearance process.

Please note that these delivery times are estimates and may vary due to circumstances beyond our control.

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💰 Shipping Delay Guarantee

If your order is delayed by more than 7 business days beyond the estimated delivery period (more than 32 business days from the shipment date), you may contact our customer support to request compensation in accordance with our store policy.

Delays caused by customs inspections, severe weather, public holidays, or other events beyond our control are not covered by this guarantee.

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🚚 Order Tracking

At this time, we do not provide customers with tracking numbers. However, we internally monitor all shipments to help ensure they are delivered successfully.

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🌍 Shipping Availability

We currently ship to selected supported locations. Shipping availability may change over time.

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📍 Shipping Address & Customer Responsibility

* Customers are responsible for providing a complete and accurate shipping address at checkout.
* Roviska Store is not responsible for delays, failed deliveries, or lost shipments resulting from incorrect or incomplete address information provided by the customer.
* If a shipment must be sent again due to an incorrect address, the customer will be responsible for any additional shipping costs.
* Shipping fees are calculated during checkout based on the destination, order size, and selected shipping method.

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Thank you for shopping with Roviska Store. If you have any questions regarding shipping, please contact our customer support team.